Customer Service

Not only is The Pet Jewelry Shop dedicated to providing premium pet themed jewelry for you and your pet from all over the world, but we also pride ourselves on offering impeccable customer service. Customer service at The Pet Jewelry Shop begins from the moment you place your order. We guarantee your complete satisfaction with all of our fine products.

If your order does not meet your desired satisfaction, simply return it to us for a prompt, courteous replacement, exchange or refund. Please check our Fast Return Policy for complete details.

Trade name:The Pet Jewelry Shop owned by Virtual Treasure Chest LLC

Email: customerservice@thepetjewelryshop.com

Phone: (877) 901-7771, 9am-5pm EST

VA Sales Tax Registration Number:  10-823704773F-001

Please feel free to contact us if you should ever have a question or concern about your order. All emails will be answered promptly.